Shipping and Returns 

Shyne Jewelers offers free express shipping on all domestic orders via FedEx and USPS. 

All orders come with a free gift box.

Overnight shipping is available at a $150 rate. Please contact us directly at or via phone at 
215-454-2929 to request overnight shipping. 

Shyne Jewelers ships internationally with a flat rate of $150.

Watches, Custom & Special Orders Policy Watches, custom, and made to order items are non refundable; this includes engravings and size modified orders. 

Custom orders require a deposit of $500 to begin the design process.

Since custom orders are uniquely made pieces to the specifications of the buyer, they are not eligible for exchange or return.

All packages are fully insured up to full value of merchandise purchased.

Shyne Jewelers provides trade-in services. Restrictions may apply depending on the condition and value of the product. Contact us for more information. 

The customer may request exchange or refund up to 14 business days after the date of purchase, along with the original receipt, and no evidence of wear. 

Returns may be directed to our office at 339 South Street Philadelphia PA, 19147.

Shyne Jewelers does not replace or refund products subjected to excessive wear, physical damage, abuse or any other evidence of wear.

Upon acceptance of delivery, insurance and protection of merchandise becomes the sole responsibility of the customer.